Monitoring - We have identified the cause of the issue affecting some customers connecting via Westpac Open Banking.
Westpac has advised that a misconfiguration in their system has resulted in Choices Everyday accounts not appearing as eligible within Westpac One. Westpac is rolling out a fix in stages to ensure system stability, and expects this to be fully resolved by next week.
No action is required from Westpac customers at this time. We will provide a further update once Westpac confirms the fix is complete.
Apr 01, 2026 - 11:20 NZDT
Westpac has advised that a misconfiguration in their system has resulted in Choices Everyday accounts not appearing as eligible within Westpac One. Westpac is rolling out a fix in stages to ensure system stability, and expects this to be fully resolved by next week.
No action is required from Westpac customers at this time. We will provide a further update once Westpac confirms the fix is complete.
Apr 01, 2026 - 11:20 NZDT
About This Site
The POLi system status and any important announcements can be found below
POLi UAT3 Test Environment
Operational
POLi Payments Transaction Processing
Operational
POLi Console
Operational
Banking Vectors
Operational
ANZ
Operational
ASB
Operational
BNZ
Operational
Kiwibank
Operational
The Co-operative Bank
Operational
TSB Bank
Operational
Westpac
Operational
SBS Bank
Operational
Open Banking Integrations
Operational
Westpac NZ
Operational
ASB (Pay by ASB Mobile App)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance