Identified - 1. CBA (Commonwealth Bank of Australia) will no longer accept POLi vector payments from mid July 2023. Customers can continue making Pay ID payments from their CBA bank account until 30 September 2023.

2. Australia Post has made the difficult decision to close the POLi business in Australia. We want to sincerely thank you for your support and understanding as we wind down operations by 30 September 2023. Until then, we will provide you with the same level of support we would normally provide.

3. Merchant processing, Console access and POLi payment services in New Zealand are not affected by the decision of Australia Post to cease operations in Australia. The New Zealand distributor, Merco Ltd, will continue to support POLi in New Zealand. For further information regarding POLi in New Zealand, refer to www.polipay.co.nz

Jul 13, 2023 - 08:57 AEST

About This Site

This StatusPage provides the availability of the POLi Platform, including the Australian and New Zealand banks offered through POLi.

Please use the following key for determining the status of the individual banks:

Operational status: POLi banking vector (connection) is online
Partial Outage status: POLi banking vector (connection) is online with reported errors for 10% or less of customers
Degraded Performance status: POLi banking vector (connection) is online but transacting at reduced capacity
Under Maintenance status: POLi banking vector (connection) is offline

If you require any further assistance, you can contact our POLi Support Team via helpdesk@polipayments.com.

POLi 'Pay by bank details' Operational
POLi Pay ID Operational
POLi Console Operational
Australia Operational
ANZ Operational
Bank of Queensland Operational
Bendigo Bank Operational
Citibank Operational
Great Southern Bank (formerly CUA) Operational
IMB Building Society Operational
ME Bank Operational
Newcastle Permanent Operational
People's Choice Credit Union Operational
New Zealand Operational
ANZ Operational
ASB Operational
Bank of New Zealand (BNZ) Operational
Kiwibank Operational
The Co-operative Bank Operational
TSB Bank Operational
Westpac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.