Identified - 1. CBA (Commonwealth Bank of Australia) will no longer accept POLi vector payments from mid July 2023. Customers can continue making Pay ID payments from their CBA bank account until 30 September 2023.
2. Australia Post has made the difficult decision to close the POLi business in Australia. We want to sincerely thank you for your support and understanding as we wind down operations by 30 September 2023. Until then, we will provide you with the same level of support we would normally provide.
3. Merchant processing, Console access and POLi payment services in New Zealand are not affected by the decision of Australia Post to cease operations in Australia. The New Zealand distributor, Merco Ltd, will continue to support POLi in New Zealand. For further information regarding POLi in New Zealand, refer to www.polipay.co.nz
Jul 13, 2023 - 08:57 AEST
2. Australia Post has made the difficult decision to close the POLi business in Australia. We want to sincerely thank you for your support and understanding as we wind down operations by 30 September 2023. Until then, we will provide you with the same level of support we would normally provide.
3. Merchant processing, Console access and POLi payment services in New Zealand are not affected by the decision of Australia Post to cease operations in Australia. The New Zealand distributor, Merco Ltd, will continue to support POLi in New Zealand. For further information regarding POLi in New Zealand, refer to www.polipay.co.nz
Jul 13, 2023 - 08:57 AEST
About This Site
This StatusPage provides the availability of the POLi Platform, including the Australian and New Zealand banks offered through POLi.
Please use the following key for determining the status of the individual banks:
Operational status: POLi banking vector (connection) is online
Partial Outage status: POLi banking vector (connection) is online with reported errors for 10% or less of customers
Degraded Performance status: POLi banking vector (connection) is online but transacting at reduced capacity
Under Maintenance status: POLi banking vector (connection) is offline
If you require any further assistance, you can contact our POLi Support Team via helpdesk@polipayments.com.
POLi 'Pay by bank details'
Operational
POLi Pay ID
Operational
POLi Console
Operational
Australia
Operational
ANZ
Operational
Bank of Queensland
Operational
Bendigo Bank
Operational
Citibank
Operational
Great Southern Bank (formerly CUA)
Operational
IMB Building Society
Operational
ME Bank
Operational
Newcastle Permanent
Operational
People's Choice Credit Union
Operational
New Zealand
Operational
ANZ
Operational
ASB
Operational
Bank of New Zealand (BNZ)
Operational
Kiwibank
Operational
The Co-operative Bank
Operational
TSB Bank
Operational
Westpac
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance